By Popular Demand: Building a Consortial Demand‐Driven Program

Electronic Resources & Libraries, 2nd Annual Conference 2007: Another Perspective

License Management: Making It Fun and Flexible with CORAL

Redirecting Periodicals in the Academic Library: A Stanford University Case Study

The Ultimate Debate 2009: Has Library 2.0 Fulfilled Its Promise? A Report of the Library and Information Technology Association Internet Resources and Services Interest Group Program, American Library Association Annual Conference, Chicago, July 2009

scholarly article by Alexandra Arch published 17 August 2010 in Technical Services Quarterly

Tracking Electronic Resource Acquisitions: Using a Helpdesk System to Succeed Where Your ERMS Failed

scholarly article published 15 August 2012

Ultimate Debate 2010: Open Source Software—Free Beer or Free Puppy? A Report of the LITA Internet Resources & Services Interest Group Program, American Library Association Annual Conference, Washington, DC, June 2010